Step 1: Go to Online Store - Themes - Customize
Step 2: On the left side of the screen, you will see the 'Alireviews Product Widget' already added under Apps.
Step 3: To change the widget position, just hold the icon highlighted below using your mouse and drag it to the desired position.
Things to do if the above steps fail
Sometimes, the customer will be using a custom theme or a page builder and the drag-and-drop option won't be available.
1. Inform the customer that you need to engage the development team for assistance. The development team might need collaborator access to the store and they will get back to the customer over email. Gracefully end the live chat.
2. Send an email to contact@zegsu.com with the issue description and the chat transcript.
The subject line should be: AliReviews - Move Widget to New Position - <shop name>