Import Failed. CAPTCHA Hit Error

This error might be encountered while importing reviews sometimes due to the rate limit being reached.

You can just ask the customer to try again after 5 minutes. If the issue persists, they can send an email to for further assistance.

If the customer has already tried multiple times, inform them that you will escalate this to the development team to check,

Send an email to with the issue description and the chat transcript.

The subject line should be: AliReviews - Captcha Hit Error - <shop name>