If a customer on the Basic plan asks for this feature, ask them to upgrade to the Premium plan.
From the AliReviews App Dashboard, Click on Settings - Customize Widget to change the color of the review widget, stars, etc.
Things to do if the custom customization needs to be done
Inform the customer that you need to engage the development team for assistance. The development team might need collaborator access to the store and they will get back to the customer over email. Gracefully end the live chat.
2. Send an email to contact@zegsu.com with the issue description and the chat transcript.
The subject line should be: AliReviews - Widget Customization - <shop name>